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All patients’ records on file or held on computer are confidential. In order to maintain confidentiality, laboratory results and x-ray results will only be given to patients themselves or to parents of minors where appropriate. When enquiring for a result, please telephone after 2pm when all results will have been received and reported on by the doctor.
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The GPs & staff try to provide a courteous service. If you have any complaints or suggestions for improvement please discuss these with the staff or doctors. The practice, similar to all practices has a formal complaints procedure, details of which are available in the surgery.
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