CONFIDENTIALITY & TEST RESULTS

          All patients’ records on file or held on computer are confidential. In order to maintain confidentiality, laboratory results and x-ray results will only be given to patients themselves or to parents of minors where appropriate. When enquiring for a result, please telephone after 2pm when all results will have been received and reported on by the doctor.

SUGGESTIONS & COMPLAINTS

            The GPs & staff try to provide a courteous service. If you have any complaints or suggestions for improvement please discuss these with the staff or doctors. The practice, similar to all practices has a formal complaints procedure, details of which are available in the surgery.

If you require further information please phone the surgeries or send an email to enquiries@brookeboroughsurgery.com